Accompagnement au changement

Change management

Environments change at an ever increasing pace and frequency, organisations have to adjust and adapt themselves by resizing, regrouping and deploying themselves differently, and with a reworked vision.

Activities are challenged and people experience and adopt meaning, issues and new projects with varying degrees of difficulty.

This is where we can step in to help you to facilitate the acceptance and adoption of a major change (projects, changes in organisations or activities, the sale or merger of activities, etc.):

  • by mobilising everyone around a common objective,
  • by sharing its meaning,
  • by consolidating communications and key players,
  • by preparing the impacted managers for all the steps,
  • by making them players in the deployment.

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The goals

#1

To build a common vision of the change with the key players, and to share the reasons, meaning and purpose.

#2

To federate around the change by overcoming obstacles, by facilitating the emergence of the corresponding opportunities, by sharing the strategies of the players in place and by “arming” key managers.

#3

To define well adapted action plans that facilitate adoption at the different stages of the deployment: communication and awareness-raising, training, retention plan, workshops, individual coaching, team building, etc.

Change management

The Kenseo method

Preparation of the steps

Depending on the issues, the timing and any actions already taken in the organisation, we build a methodology with you that facilitates the adoption and the introduction of the change, by assigning real actions to the key players and monitoring the post-change situation.

Building and managing the pilot group

The goal of the pilot group is:

  • to share every aspect of the change,
  • to co-build the right communications,
  • to take actions intended to prepare and mobilise the key players.

Coordination of the action plans

On the basis of the shared vision of the pilot group and the players’ strategies regarding the change, action plans are defined in a number of departments (communications and awareness-raising, training in the most critical or conflict situations, team cohesion or coaching, development plans, etc.), are monitored throughout the process and adjusted if necessary.

Appointment of the identified representatives and deployment

The representatives are close to the impacted employees and organise and process the feedback on the various action plans. They are trained to support the phases of the change and to act as active interfaces.

Our difference

A THOROUGH & UP-TO-DATE
UNDERSTANDING OF THE IMPACTS
We possess in-depth and up-to-date knowledge of the situations experienced by employees and managers affected by change, thanks to our expertise in coaching, managerial training and our change watch.
CLOSE TO
THE ISSUES
We are in daily contact with change, because we work closely with our customers on the complete range of HR topics, our consultants have extensive experience of companies and we have already intervened in this field on many occasions.
CO-BUILT
PROJECT MODE
Our intervention is tailored to the specific issues by setting up a project team of experts, together with the company, that is capable of taking action at the different steps of the process. Feedback is regularly sent on the complete project so that any adjustments can be made to reflect the reality.

An example of change management

One of a group’s activities was to be sold off, because it was no longer a part of the core business.

In the confidential phase preceding the announcement of the project, preparations were made for the change with a restricted team of top managers. We set up a pilot group to align the different visions – business, target organisation, HR, etc. – and to identify the obstacles and opportunities. We also conducted a joint analysis of the positioning strategies of the key players. Action plans were drawn up to overcome the obstacles, to optimise the opportunities and to implement these strategies.

Once the project was no longer confidential, the pilot group was extended to include managers from the impacted management committee, who validated the vision and strategy. The goal consists of preparing the key players for the announcement of the project and the implementation of the action plans: training the managers to cope with resistance and/or conflicts, team building, alignment of the communications plan with the climate barometer, etc. A group of field representatives was also formed and trained (training and social barometer) to stay close to the employees and organise feedback, when the announcement is made to the employees, and to provide support in the period to come.

Accompagnement au changement

the Kenseo HR process

For people and organisations

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